Privacy policy

Last Updated: July 21, 2026

At PureGandh, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website.

1. Information We Collect

When you visit our website, contact us, or place an order, we may collect certain information, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Information submitted through contact forms
• Any other information you voluntarily provide to us

We may also automatically collect limited technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use the information collected from you to:

• Process and fulfil your orders
• Arrange product delivery and shipping
• Respond to your enquiries and requests
• Provide customer support
• Improve our website, products, and services
• Communicate with you regarding your orders or enquiries
• Maintain website security and prevent fraud or misuse
• Comply with applicable legal and regulatory requirements

3. Payment Information

When you make a payment through our website, your payment may be processed by a third-party payment service provider.

We do not knowingly store your complete credit card, debit card, or banking information on our servers. Payment information is handled securely by the respective payment service provider in accordance with its privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us remember your preferences and improve website functionality. You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features or functionalities of the website.

5. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted third-party service providers when necessary to operate our business and provide services to you. These may include:

• Payment processing providers
• Shipping and delivery partners
• Website hosting and technical service providers
• Analytics and website performance services
• Other service providers who assist us in operating our business

These third parties are expected to use your information only for the purposes necessary to provide their services.

6. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including processing orders, providing services, maintaining business records, resolving disputes, and complying with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites or services. These websites have their own privacy policies and practices.

PureGandh is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information held by us.

If you wish to make a privacy-related request, please contact us using the contact details provided below.

10. Children’s Privacy

Our website is not intended for children under the applicable legal age. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable laws.

Any changes will be posted on this page with an updated Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: